Ceylon Equity Exchange
Business Name: Ceylon Equity Exchange
Business Structure: Private Limited Company
Website: www.ceylonequityexchange.com
Contact: 16 Station Rd, Colombo 00400, Sri Lanka | +94 74 328 1616
Email: [email protected]
SME Registration Refund Policy
1. General Policy
CEE strives to provide a seamless registration process for SMEs seeking funding. This policy outlines the conditions under which refunds may be granted.
2. Eligibility for Refunds
- Application rejected due to non-compliance with eligibility criteria.
- Technical errors caused by CEE’s platform preventing registration.
- Refund request submitted within 4 days of payment without onboarding or evaluation.
3. Non-Refundable Cases
- SME has been evaluated, onboarded, or assigned to an investor.
- Withdrawal after completing registration.
- Registration fee used for business development, certification, or investor matchmaking services.
- Disqualification due to inaccurate business details or missing documents.
4. Refund Processing
- Approved refunds processed within 14 business days.
- A 10% processing fee applies to cover administrative costs.
- Requests must be sent via email to [email protected] with payment receipt and reason.
5. Exceptional Cases
CEE reserves the right to review refunds on a case-by-case basis, including regulatory changes affecting SME participation.
For inquiries: Email [email protected] or call +94 74 328 1616.